Reviews and Complaints
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Resumes Planet Reviews
This is the worst service I've ever used in my life. I purchased a resume + cover letter from them and it was worse than if I'd asked a random person off the street to write it for me. Once you order a resume from them, don't expect for any service or help from them afterwards because once they're done, they're done. They don't even finish by the deadline and once they finish and send it to you, you'll be able to see just how little care they put into completing the task. There must be better services out there, so search carefully and try to avoid using this one at all costs!
Arlington Heights, Illinois
Resume Planet delivers TERRIBLE work and even worse service
In an effort to advance my career, I made the decision to hire a "professional" resume service to update my existing professional history. I wanted something that displayed more of a modern format that would help me stand out from the rest. Maybe a technical writer to go in and apply best practice throughout to ensure the i's were dotted and the t's were crossed. After a quick search, I came across "Resumes Planet" - a reputable looking site that had all the right verbiage, promises and "Guarantees" in place. Although a little more pricey than comparable services, I chose to go with what I "thought" was the best. After all... this was my resume - I could not afford to settle for a sub-par provider. Over $150 and 5 days later, I was appalled by the results. I was delivered a document that I would not post on a bathroom wall, much less submit for a 6 figure executive position. A 97-03 format Word document with .3 inch margins across the board. 0 vertical spacing (not even between different jobs or schools) with 10 font text running one side of the page to the other. It looked as if they had a contest to see how many words they could fit on 1 page! Well, I thought - no biggie, I can fix this quick with some formatting and little effort. Wrong. Very first sentence was a run-on that took up the first 3 lines (margin to margin). Then followup sentences that made absolutely no sense at all... like "Skilled in forming positive relationships with colleagues and staff"... REALLY??? Didn't realize that making friends in the office is now a skill - plus, I am a corporate Sales VP, not an HR nightmare! So then I get past the 5 line intro, the 10 line "Specializations" section and the 3 line "Core of Competencies" (now at 1/2 of page 1) to finally notice my most recent job and responsibilities didn't even make the list! I could really go on and on about all of the issues with the resume, but I have taken up enough time with that and I am pretty sure readers will get the point by now... Needless to say, VERY unsatisfied. No biggie though... they have that 99.99% Satisfaction Guarantee I read about. Shouldn't be a problem, right?? Wrong again. 5 more days, 4 phone calls and 21 messages later, I am logging this complaint. Best I could pry out of them was the acknowledgement that there were "inaccuracies on my service", but the best they could offer was a 15% refund. 15%??? Are you kidding me? In summary: 1) Be extremely cautious proceeding with Resumes Planet 2) Ignore the guarantees, because I guarantee you won't see more than a 15% refund - no matter how terrible the product or service provided 3) They appear to be mostly overseas outsourced work Now, starting from scratch - I will be spending the next several hours working on my resume. Hope you have a better day than I did.
Resumes Planet Resume Writing
Resumes Planet rip-off! When I was looking for work, I hired Resumes Planet (http://www.resumesplanet.com/) to deliver a resume within 24 hours for $160. I provided everything they asked and they confirmed they would have it ready on time. I needed it urgently for an...
Bangkok, Krung Thep
Resumes Planet Resume Writing
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