New Reviewer

Complete waste of money

My resume was not the structure I wanted. I gave it a shot and every company I met with told me to create a new resume. When I went back and asked for a revision they said no, but we will offer you a free cover letter for 24 hours. I had already purchased the cover letter when I ordered a resume. All i wanted was a simple revision and they said no. Further, they continued to try and sell me their services. This website is a money grab plain and simple.
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1 comment
#1691663

We really apologize for the bad experience and we appreciate your feedback so we can improve our services. May we ask for the order number so we can further investigate your concern?

We look forward to receiving your response. Thank you.

ID
#1501698 Review #1501698 is a subjective opinion of poster.
Service
Resumes Planet Resume Writing
Cons
  • Support
  • Needed formatting
  • Resume
Reason of review
Poor customer service
Loss
$285
Preferred solution
Full refund
New Reviewer

Not familiar with some industries. Nothing special with product results.

Greetings, Automotive management industry professional Extended skills in many different industries in addition to my core career (over achiever). I asked for someone familiar in writing for the automotive trades. I understood I couldn't list all my ventures, just my recent experiences, kept to two pages. They did make my existing resume' somewhat "key word" focused for HR hiring screening bots and the writer struggled to comprehend what I do or have done in automotive repair and what my positions responsibilities are. Seems they had the common error of not knowing the difference between a "Product Manager" and a "Production Manager" beyond a manufacturing position. It's been over 90 days and I haven't any invites to apply to any position related to my skill set or current position in my industry. I was told that a lot of recruiters don't like to handle or work with the automotive industry or it's employers as it's a "dying trade" in their view and they don't really understand the industry beyond new car sales. Knowing this, I hoped that being a person that climbed their way up to management ranks in several businesses, a well written and presented resume' from Resume Planet would help me at the management level at least for some company or industry that could utilize my skills and experience and get me an interview or at least an invite to apply for a position at my salary level in my industry. This did not happen. Resume Planet did create a revised LinkedIn page to which I added to, showing some of what was left off my resume' , but still reflects their work for the majority of the content. I have seen better products produced in current trending resume' formats/layouts, with different emphasis and focus on their industries from other sites. Granted, they may not be automotive repair related, but they landed a new position sooner than I did. Some in their current industry, some in a different one utilizing their talents presented to a prospective employer with a well compiled and crafted resume'. Research was done on my part before choosing Resume' Planet. I did place emphasis on the need for a writer familiar with my trade. I used the free corrections and edits with my package. But ended up with mediocre results compared to other services and am still looking to work.
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2 comments
#1647636

We apologize for your bad experience of our service. Cases like these are unusual to us, and so we would like to ask for the order number to further track and resolve the issue.

We can assure you that this order will be investigated accordingly.

We hope to hear from you soon. Thank you for contacting us.

#1648171
@Micheal-ResumesPlanet

8215**** Thanks.

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ID
#1474176 Review #1474176 is a subjective opinion of poster.
Service
Resumes Planet Resume Writing
Cons
  • Final formatting
  • Final product acheived little or no results in job search
Reason of review
Lack of results.
Preferred solution
Complete re-write by an industry knowledgeable writer, utilizing proper key words/phrases in a fresh format. If this is not desired a refund is acceptable.
New Reviewer

Great LinkedIn profile

I’m an older person and I don’t like social media a lot. Linked in, to me, seamed a lot like social media so I hesitated to start a profile there for a long time. Then I lost my job and I had to start doing the things I used to resist. So I started a LinkedIn profile but I had no idea how to make myself attractive there. I hired a writer from this service. They understood what the problem was. The content they composed for me was light, but professional. This isn’t the obvious humor that makes you look like trying too hard. It’s just good, clear content that paints a picture. I have to say that the LinkedIN profile helped me make real connections in my industry. It helped me get another job, which in fact is better than my previous one.
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1 comment
#1634449

Thank you for your review! We always aim for the best quality and we are happy we met your satisfaction.

Having a LinkedIn profile is indeed helpful for connecting with other people.

It is good to hear that our service helped you land a job. Should you have any concerns or questions, you are always welcome to click the Live Chat icon on our homepage and we will be happy to assist you.Thank you for contacting us.

ID
#1453588 Review #1453588 is a subjective opinion of poster.
Service
Resumes Planet Resume Writing
Pros
  • Service
  • Product quality
Reason of review
Good quality
New Reviewer

Excellent service for job seekers!

When I found resumeplanet, I was a college graduate without any real work experience. Of course, when I was a teen, I had been working in a supermarket and café, however, both my employment were not connected with my new area of expertise. I was stuck with a job search...
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1 comment
#1618130

Thank you for your review! We always aim for the best quality and we are happy we met your satisfaction.

It is good to hear that our service helped you land a job. Should you have any concerns or questions, you are always welcome to click the Live Chat icon on our homepage and we will be happy to assist you.Thank you for contacting us.

ID
#1428584 Review #1428584 is a subjective opinion of poster.
Service
Resumes Planet Resume Writing
Pros
  • On-time delivery
  • Writing
  • Product quality
Reason of review
Good quality
New Reviewer

Thank you for excellent resume paper!

I had been searching for a job for several months already. My previous employer decided to retrench me with several other workers because of sales cut. I was really nervous about my future and my family, and it was hard for me to find a job in our city. Moreover, I...
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1 comment
#1612054

Thank you for your review! We always aim for the best quality and we are happy we met your satisfaction.

It is good to hear that our service helped you land a job. Should you have any concerns or questions, you are always welcome to click the Live Chat icon on our homepage and we will be happy to assist you.Thank you for contacting us.

ID
#1421585 Review #1421585 is a subjective opinion of poster.
Location
Santa Clara, California
Service
Resumes Planet Resume Writing
Pros
  • Resume composition
  • Amazing service
Reason of review
Fast order processing
New Reviewer

Resumeplanet team are my heroes! They are amazing!

My previous company decided to reduce workforce, and a lot of my coworkers lost their jobs. I spent months searching for the new position with no result. My wife told me that I need to improve my resume since it looks dull and won’t catch up anyone’s attention. But I didn’t know how to do this. I found resumeplanet in Google and was very suspicious because there are a lot of articles telling that resume writing services won’t help. But decided to give them a try and placed an order. When I have got my resume, I was impressed by the quality and how they caught everything. Now I have a new job and my wife is happy, so I am. I highly recommend this service if you are dropped out and need fast and affordable solution.
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1 comment
#1600986

Thank you for your positive feedback. We are so happy we were able to help you with your job hunt. Should you have any concerns or questions, you are always welcome to click the Live Chat icon on our homepage at https://www.resumesplanet.com/customersupport.php and we will be happy to assist you.Thank you for contacting us.

ID
#1403400 Review #1403400 is a subjective opinion of poster.
Location
Clifton, New Jersey
Service
Resumes Planet Resume Writing
Pros
  • Resume itself
  • On-time delivery
  • Communication
Reason of review
Good quality
New Reviewer

These guys rock! I will definitely order again if I need help

Resumeplanet is amazing company! They create stunning, beautifully designed resumes. I don’t write reviews a lot, especially positive ones, but this team saved my time for the second time and I love what they do. I’ve got a dream-job thanks to them. Their service is of...
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1 comment
#1595452

Thank you for your review! We always aim the best quality and we are happy that we met your satisfaction. Should you have any concerns or questions, you are always welcome to click the chat icon here https://www.resumesplanet.com/customersupport.php or you may call our call free number 1-888-449-269 or email us at support.resumesplanet.com.

ID
#1394538 Review #1394538 is a subjective opinion of poster.
Location
Amsterdam, North Holland
Service
Resumes Planet Resume Writing
Pros
  • Resume
  • Speed
  • Amazing service
Reason of review
Good quality
New Reviewer

Don't take their service

1) I took resume ad cover letter writing service which was for $125, I spoke with their customer care and they promised me to give 15% off. When I was making a payment, I entered a coupon code I had & when this people got to know that I am paying $100 after the coupon code is applied, they said that they won't be giving 15% off, still I took their service (I regret that). 2)Writer they gave me initially, didn't bothered to reply to my messages at all. 3) I requested for other writer, who replied to my messages in the beginning but later when I asked him to make some changes even he started delaying it. 4) Writer just adds in the statement out of nowhere. Even after giving all the details about my project, mentioning everything in detail, writer didn't bothered to make corrections and kept on repeating the same thing. 5) When after several revisions my resume was good for nothing, I asked them for the full refund. 6) Customer support literally tortured me by constant messages and calls. 7) They refunded the just $20 without even giving the details and without information. 8) Even if the resume is good for nothing, we have to pay the money, just because we have taken their service and they have to pay the writers. ***Please don't believe their promises written on their website***
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4 comments
#1593396

Thank you for providing the order number. We will look into the case and keep in touch for updates.

#1590667

We apologize for your bad experience of our service. Cases like these are unusual to us, and so we would like to ask for the order number to further track and resolve the issue.

We can assure you that this order will be investigated accordingly.

We hope to hear from you soon. Thank you for contacting us.

#1590731
@Micheal-ResumesPlanet

Order# 8213****

#1590848
@Micheal-ResumesPlanet

Order no. 8213****

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ID
#1391612 Review #1391612 is a subjective opinion of poster.
Location
Appleton, Wisconsin
Service
Resumes Planet Resume Writing
Cons
  • Everything about my experience
  • Missed deadlines
  • No full refund even after they admitted the problem
Reason of review
Poor customer service
Loss
$80
Preferred solution
Full refund
New Reviewer

Not a service for mid or upper-level positions

Update by user Oct 25, 2018

Hello consumers, I am providing a follow up to the review I left for Resumes Planet. I am still giving a mediocre rating for customer service due to the fact, I had to escalate my issue in order to have a revision completed. Premium customer service would give the...

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1 comment
#1586914

We sincerely apologize for the inconvenience that you have experienced. We are normally known for our exceptional attention to details and we regret that we missed the mark.

Someone from our team will contact you in order to resolve this matter.

We would like to attend to it and sure this case is properly investigated. Thank you for contacting us.

ID
#1386663 Review #1386663 is a subjective opinion of poster.
Location
Tampa, Florida
Service
Resumes Planet Resume Writing
Pros
  • Cover letter was a good product
Cons
  • Final product was subpar
Reason of review
Bad quality
Loss
$169
Preferred solution
Full refund
New Reviewer

They helped me a lot and I recommend them

Resumesplanet.com is legit. No, scratch that. Resumesplanet.com is amazing. They wrote my resume for me, wrote a cover letter for me, got my resume to employment agencies, got me interviews, wrote follow-up letters, and even set up a LinkedIn profile for me. It cost me...
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1 comment
#1588546

We are really glad that you liked our service and we'll certainly use this as an inspiration to do even better. Thank you for the review.

Should you have any concerns or questions, you are always welcome to click the Live Chat icon on our homepage and we will be happy to assist you. Thank you for doing your business with us.

ID
#1386435 Review #1386435 is a subjective opinion of poster.
Location
Toronto, Ontario
Service
Resumes Planet Resume Writing
Pros
  • Writing
  • Great professionalism
  • Style
Reason of review
Good quality
New Reviewer

Out for sales, company seems like a scam, staff is professional

My experience with this company was not very positive. I put in a request for a resume and sent in my current resume along with the question sheet they sent out. the cost for this service was 149 dollars. Unfortunately I did not realize at the time that my current resume was missing one job experience that I really wanted reflected upon my new resume. When I received my new resume I contacted the company to see if I could have my resume updated to include this information and they responded with, I would need to pay to have an entirely new resume created. I understand that it would take someone time and effort to add information into resume and so I can understand that it would cost more money if you were to forget information but to make you pay for an entirely new resume is a scam. Additionally, they claim they never received my additional information questionnaire that I know I sent to them. However, they did manage to send me ads continually on other services that they could provide for additionally money. There was no contact from the writer regarding my resume or follow-up regarding the additional information questionnaire they allegedly never received but there was a follow-up message to see if I really wanted those additionally services they previously offered. The staff was extremely professional and I cannot say that they are at fault for this but rather the company in general. I would never recommend this company. Go someplace else that actually wants to help you create a resume and does not just want your money.
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1 comment
#1565188

We apologize for your bad experience of our service. Cases like these are unusual to us, and so we would like to ask for the order number to further track and resolve the issue.

We can assure you that this order will be investigated accordingly.

We hope to hear from you soon. Thank you for contacting us.

ID
#1358942 Review #1358942 is a subjective opinion of poster.
Location
Reston, Virginia
Service
Resumes Planet Resume Writing
Cons
  • Additional service ads
  • Cover letter needed minor revisions
Reason of review
Return, Exchange or Cancellation Policy
Loss
$149
Preferred solution
I will pay to have my resume updated. I just dont want to pay the full amount for a new resume.
New Reviewer

Good job!

Since my own resume couldn’t get me an interview after months of applying, I figured I was making a mistake somewhere. So I ordered the full package at this website: resume, LinkedIn profile, and cover letter. I wanted to look good from all angles as a job applicant. And I managed to achieve just that thanks to this service. These are certified writers, so they have experience with resumes. They know what the employers look for in the perfect candidate. My writer knew how my industry worked and he infused some creativity into the process. Overall, I am very happy with the results. I actually got my first interview and that was a huge progress when compared to my job application efforts before I tried resumesplanet.com.
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1 comment
#1565171

Hi Mary Welsh, We are really glad that you liked our service and we'll certainly use this as an inspiration to do even better. Thank you for the review.

Should you have any concerns or questions, you are always welcome to click the Live Chat icon on our homepage and we will be happy to assist you. Thank you for doing your business with us.

ID
#1355883 Review #1355883 is a subjective opinion of poster.
Service
Resumes Planet Resume Writing
Pros
  • On-time delivery
  • Writing
  • Template and quality of resume
Reason of review
Good quality
New Reviewer

Thank you so much!

The website ResumesPlanet.com came up when I searching the web for the best resume writing sites. True enough, the writing package I chose on their site did not fail to meet my expectations. I am glad they had writing packages available because I got the package with the Resume + Cover Letter + Follow up and Thank You Letters at a reasonable price compared to other sites out there. But it didn’t end there, I was able to use a discount code which made my purchase more worth it. With a brief conversation with the writer, they were able to note all the things I wanted future employers to find in my resume. In just a few days after I floated my resume, I was contacted by employers for interview already. Kudos to their writers.
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1 comment
#1549300

Dear Florence Hawk, Thank you for the review! We will use this as our inspiration to do even better.

Should you have any concerns or questions, you are always welcome to click the Live Chat icon on our homepage and we will be happy to assist you. Thank you for doing your business with us.

ID
#1340148 Review #1340148 is a subjective opinion of poster.
Service
Resumes Planet Resume Writing
Pros
  • Style
  • Resume
  • Affordability
Reason of review
Good customer service
New Reviewer

Nice and reliable service

After a lot of convincing from my friends, I decided to make an investment into a company that will write my resume. I have been applying for jobs since I got my degree and no one seemed to answer to my applications. I couldn’t understand why – I had the experience to get those jobs and my academic score were more than satisfactory. Naturally, I didn’t have my hopes up – this seemed like a very expensive company and I didn’t see how they would make a difference. But, once I got all the pieces of that pricey package I purchased, I understood what my friends were talking about. I got almost a dozen interview calls and had to cancel some of them because I couldn’t be in two places at once!
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2 comments
#1539895

Why didn't you do your own resume? It's not hard and there are literally hundreds of free "templates" online and thousands of websites offering free advice and tips.

Having worked in HR for 15 years, I can tell you people who use cookie-cutter templates are not doing their careers any favors. Think about it.

#1539861

Dear Larry, Thank you for the review! We will use this as our inspiration to do even better.

Should you have any concerns or questions, you are always welcome to click the Live Chat icon on our homepage and we will be happy to assist you. Thank you for doing your business with us.

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ID
#1329191 Review #1329191 is a subjective opinion of poster.
Service
Resumes Planet Resume Writing
Pros
  • Speed
  • Template and quality of resume
  • Great professionalism
Reason of review
Good quality
New Reviewer

Less Than Stellar

Resume, LinkedIn profile, and Cover Letter exhibited poor grammar, sentence structure, and syntax. Some spelling and punctuation errors were also found. The writer did not appear to have a good grasp of English language, relied excessively on buzzwords, and made...
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1 comment
#1524975

We are sorry to hear about your bad experience and we are more than willing to assist you in any possible way we can. We would like to ask for your order number so we can investigate your complains.We hope to hear from you soon.

ID
#1311159 Review #1311159 is a subjective opinion of poster.
Service
Resumes Planet Resume Writing
Cons
  • False advertising
  • Customer service
  • For people who can not speak or read english
Reason of review
Bad quality
Loss
$210
Preferred solution
Full refund