Product: Resumes Planet Customer Care Clear all filters (0 of 5 reviews match)
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From the very beginning of the ordering process, I got full support by the customer service agents. It’s not a bot. Real agents attend the chat. I liked the prices - they are way more affordable when compared to some other services. The writers are still very...
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4.0
Product
Resumes Planet Customer Care
I liked
  • Resume
I didn't like
  • Cover letter needed minor revisions
#1215677
Resumes Planet - Borderline harassed when asked for REFUND
Resumes Planet - Borderline harassed when asked for REFUND
Resumes Planet - Borderline harassed when asked for REFUND
Resumes Planet - Borderline harassed when asked for REFUND
Resumes Planet - Borderline harassed when asked for REFUND
Resumes Planet - Borderline harassed when asked for REFUND
I began an online chat to ask for a full refund hours after purchase. “Christopher” was the customer service rep and wouldn’t take no for an answer. I began the conversation by telling him my order # and that I wanted to cancel and receive a full refund. He ignored my...
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Anonymous
Anonymous

You guys have generic answers for all question and if the questions get to straight to the point then you cut the conversation off. In my books your a bunch off scammers and h...

michealbgilmore
michealbgilmore
Resumes Planet Verified Representative

I’m sorry to hear about your bad experience. We will continue to strive to be industry leaders, and will take preventative measures to make sure that this does not happen agai...

1.0
Product
Resumes Planet Customer Care
#1202371
I filled out the order page and within seconds of entering my phone number my phone rang.It was resume planet asking if I needed help with my order. I said no and they continued to talk about their services. I said I would think about it and, after a while, they said...
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michealbgilmore
michealbgilmore
Resumes Planet Verified Representative

Thank you for the review!We`re sorry our support caused such an inconvenience and kindly ask you to provide the order number so we can review this issue.Concerning the payment...

Product
Resumes Planet Customer Care
#1020499
Paid for a service two days ago and kept calling and being directed to the sales department because they said my order is not paid.On the website to place an order and to get an order number, you have to enter in a credit card and submit a payment. When I spoke to a...
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michealbgilmore
michealbgilmore
Resumes Planet Verified Representative

We regret about the multiple calls you received. Rest assured that we only contact our clients to make sure we help them with any possible questions they may have. We apologiz...

michealbgilmore
michealbgilmore
Resumes Planet Verified Representative

Thank you for the review! We will use this as our inspiration to do even better. Should you have any concerns or questions, you are always welcome to click the Live Chat icon ...

1.3
Product
Resumes Planet Customer Care
I didn't like
  • I will not ever buy from this company again
#973966
My husband ordered a package that included a resume and a cover letter, with a 15% discount it came to 99.95.We did the resume but not the cover letter, when he called to inquire about the missing cover letter the customer service rep was extremely rude, told him he...
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3.2
Product
Resumes Planet Customer Care
I liked
  • Did a nice job on the resume
I didn't like
  • Did not get what we ordered and the customer service was poor
#887493